Privacy Policy
Last updated: 20 March 2026.
1. Introduction
Carpe Diem Villas ("we", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you contact us or use our services. We process data in accordance with the General Data Protection Regulation (GDPR) — EU Regulation 2016/679.
2. Data We Collect
We collect only the data you voluntarily provide: full name, email address, phone number, stay dates, and any other information you include in your message. We do not collect payment data or special categories of personal data.
3. How We Use Your Data
We use your data solely to respond to booking inquiries, confirm and manage reservations, send stay-related information (check-in instructions, contact details), and fulfill legal obligations. We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data on the basis of: (a) contract performance — to manage your booking; (b) legitimate interest — to respond to your inquiries; (c) legal obligation — where required by law.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Booking records are kept for up to 7 years for accounting and legal obligations. Contact-only data is deleted within 2 years of last communication.
6. Your Rights
Under GDPR you have the right to: access your personal data, correct inaccurate data, erasure of your data ('right to be forgotten'), restriction of processing, data portability, and object to processing. To exercise these rights, contact us at villacarpediem7@gmail.com.
7. Data Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All communications are secured with SSL encryption.
8. Contact
For questions about this Privacy Policy or to exercise your rights, contact us: Carpe Diem Villas, Cepljani 26, 52470 Umag, Croatia. Email: villacarpediem7@gmail.com. Phone: +385 95 916 8583.